That night, Aliyah wrote a new lab policy. They would adopt the manufacturer’s broader interval for patients over 65—not out of laziness, but out of a deeper respect for EP28’s core principle: A reference interval is only as good as its reference population.
Mrs. Park wasn’t abnormal. Aliyah’s reference population was just too young.
Mrs. Eleanor Park, 68, came in for fatigue. Her TSH was 3.9 mIU/L—within the manufacturer’s range but above Aliyah’s verified upper limit of 3.2. Using the lab’s new narrow interval, the computer flagged it as Abnormal-High . The junior resident started her on low-dose levothyroxine.
She called Mrs. Park’s family. The levothyroxine was stopped. The arrhythmia resolved. clsi ep28
“That’s too narrow,” her senior technologist, Marcus, said, frowning at the scatter plot. “Manufacturer says 0.4 to 4.0. If we use ours, we’ll flag half our outpatients as abnormal.”
Then came the case that changed everything.
The lower limit of her in-house reference interval was 0.6 mIU/L. The upper limit was 3.2. That night, Aliyah wrote a new lab policy
So when the new automated immunoassay analyzer arrived, she knew the drill. The manufacturer’s reference intervals for thyroid-stimulating hormone (TSH) were neatly printed in the manual: 0.4–4.0 mIU/L. But EP28 was clear: Verify before use. Don’t trust, verify.
She pulled the raw data from her 120 healthy subjects. Most were young—residents, techs, nurses under 40. Only seven were over 65. The elderly subgroup, small as it was, had a higher median TSH.
Aliyah nodded. “But EP28 says if we have 120 subjects, nonparametric ranking is the gold standard. The 2.5th and 97.5th percentiles are 0.6 and 3.2. That’s our truth.” Park wasn’t abnormal
Aliyah recruited 120 healthy volunteers from hospital staff: non-pregnant, no chronic meds, no thyroid history. She drew their blood in the gold-top tubes at 8:00 AM sharp, spun them down, and ran them in duplicate. The data came back clean—but wrong.
Three weeks later, Mrs. Park was in the ER with atrial fibrillation—a known risk of overtreatment in the elderly.
The conflict tore the lab apart. Clinicians started calling. A healthy medical student with a TSH of 3.8—perfectly fine by the old book—was now flagged high. An exhausted intern with a TSH of 0.5 was flagged low, even though she felt fine after a night shift.