Copc | Dll

cl /LD /DBUILDING_COPC_DLL copc_dll.c /FeCOPC.dll

// Cleanup resources COPCDLL_API void __stdcall CopcShutdown(void);

static InteractionRecord activeInteractions[256]; static int activeCount = 0; static char currentAgent[64] = 0; static char currentSkill[64] = 0;

return -1; // not found

int __stdcall CopcInit(const char* agentId, const char* skillGroup)

int __stdcall CopcLogStart(const char* interactionId) if (!interactionId

void __stdcall CopcShutdown(void) logEvent("CopcShutdown"); activeCount = 0; COPC DLL

// Get current service level for a skill (e.g., % answered within X seconds) COPCDLL_API double __stdcall CopcGetServiceLevel(const char* skillGroup);

int main() HMODULE dll = LoadLibraryA("COPC.dll"); if (!dll) return 1;

MSVC (Developer Command Prompt):

#endif #define BUILDING_COPC_DLL #include "copc_dll.h" #include <windows.h> #include <stdio.h> #include <time.h> typedef struct char interactionId[64]; time_t startTime; int abandoned; InteractionRecord;

It exports a few functions that could be used by a CTI or reporting system. #ifndef COPCDLL_H #define COPCDLL_H #ifdef BUILDING_COPC_DLL #define COPCDLL_API __declspec(dllexport) #else #define COPCDLL_API __declspec(dllimport) #endif

I’ll assume you’re asking for a (e.g., a shared library that implements certain call center / customer service performance management functions, likely for integration with telephony or workforce management systems). cl /LD /DBUILDING_COPC_DLL copc_dll

#ifdef __cplusplus extern "C" #endif

#ifdef __cplusplus