Press and hold the Volume Up button + Power button simultaneously.
Open the main menu by pressing the center OK button on the home screen. How to Factory Reset SAFARICOM Neon Ray Pro
Select Reset Options or Factory Reset .
Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears. Press and hold the Volume Up button +
Press the Power button to select it.
After completion, Reboot system now will be highlighted. Press Power. How to Factory Reset SAFARICOM Neon Ray Pro
Press and hold the Volume Up button + Power button simultaneously.
Open the main menu by pressing the center OK button on the home screen.
Select Reset Options or Factory Reset .
Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears.
Press the Power button to select it.
After completion, Reboot system now will be highlighted. Press Power.