Kerio Control Web Filter Is Not Activated — Categorization Is Disabled

| Function | Expected Behavior | Actual Behavior | |----------|------------------|------------------| | URL Rules based on Categories (e.g., Block Porn) | Block or Allow | (no category data) | | URL Rules based on exact URLs/domains | Works via string match | Works only for literal URLs | | HTTPS filtering | Works independently | Works, but no category lookup | | Content filtering (MIME types, file extensions) | Works | Works (not dependent on categories) | | Reporting → Web Overview | Shows categories | Shows only domains or "Uncategorized" | Critical Note: Firewall rules based on Web Filter → URL Rules that reference Categories will silently fail open. Traffic that should be blocked will be permitted. Diagnostic Commands (SSH Access Required) To verify the issue at the system level, connect to Kerio Control via SSH and run: